This week I have come up on some problems with our $100.00 challenge! I am going to have to rethink some of my ideas and if my product choice is really going to work out for me in the long run. I am having a hard time finding the supplies for my products. I am still searching, but I am also getting to the point where I need to start getting it all going. So, hopefully I will be able to get it all figured out. But, on a positive note, I have really enjoyed this weeks topic of study. We focused on customer service and how to keep your customers loyal. It is so important to have the ability to create a loyal client base and keeping them loyal. That is really where your revenue is at. If you can keep your loyal customers happy and wanting to come back, and even getting them to purchase more than they usually do, your revenues are going to increase even more than if you went out and tried to find new customers.
Giving good customer service is one of the keys to creating and keeping customers loyal. If you aren't going to be nice to a customer, than there is no reason for them to stick around. Especially if they can find the same product somewhere else. The point of customer service is to keep the customer satisfied and wanting to return to your store, even if they can find it somewhere else. I know so many people that have stopped giving service to so many different companies based on how they were treated. This is one lesson that definitely needs to be learned.